Simsbury and Weatogue Auto Repair

M & M Automotive
Mon - Fri: 8:00 AM - 4:30 PM
M & M Tire and Auto Service
Mon - Fri: 8:00 AM - 4:30 PM
5

The Honda dealership I used for car servicing was performing poorly lately, so I needed to find another place for maintenance. M&M Automotive boasted a lot of good reviews here, and it was an easy pick. I visited them 2 times so far, and my experience was excellent. After wheel alignment the car started to drive noticeably smoother, which was not observed after any alignment in the dealership. After another visit for regular maintenance I heard this phase for the fist time in my life: "Your total is less than initial estimate", which was a nice surprise. At no point they offered services as an upsell, but contrary, provided me with complimentary visual inspections. The only downside I can think of is that for most services you will have to drop a car for the majority of the day, but they offer complimentary rides home, which offset this. The owner - Bill - can be seen onsite and he is very friendly. A shout out to Max at the reception as well, I always felt welcome at this place. I definitely recommend M&M for car servicing.

5

5

Thanks for the flat tire fix! Always good reliable friendly service here.

5

5

Excellent availability, communication, pricing and service.

4

Hourly went up. But the quality of service is still really good . Only that troubled me is that I ask the service manager if the wire Harness for my driver’s right side light bulb was warranted and he looked at me if was stupid and said no. I did not expect this . I really like the owner and what he does for community but just wanted him know about this. And how I felt shamed by the maintenance manager’s remark. Especially when I’m loyal customer.

4

Hourly went up. But the quality of service is still really good . Only that troubled me is that I ask the service manager if the wire Harness for my driver’s right side light bulb was warranted and he looked at me if was stupid and said no. I did not expect this . I really like the owner and what he does for community but just wanted him know about this. And how I felt shamed by the maintenance manager’s remark. Especially when I’m loyal customer.

5

5

We started using M & M recently and have found them to be extremely honest, knowledgeable and appreciative of our business.

5

M & M is great! From booking the appointment to picking up my car, the guys there are professional, knowledgeable, thorough and courteous.